Custom CRM Platform for Nu Tiny House

Custom CRM Platform for Nu Tiny House

When a company is reshaping how people live, their internal tools should match that same level of innovation. Nu Tiny House had already earned a reputation for crafting modern, modular homes with precision and personality. But behind the scenes, their growing team was managing client communication, production tracking, and paperwork manually. They needed a tool that could centralize everything without slowing them down.

That’s when Prome Solutions stepped in to design a CRM built specifically for the fast-paced workflow of a steel house manufacturer.

Impact Area

Steel modular housing

Services

Custom CRM development

Months of Active Angagement

6

About The Customer

Nu Tiny House is Montenegro’s leading steel house manufacturer. With over 30 years of experience and hundreds of delivered homes, they offer custom-built mobile, fixed, and commercial living spaces designed for modern lifestyles. Their builds combine steel durability with minimalist design and energy efficiency.

Their clients range from individuals building off-grid homes to developers launching eco-resorts. Every project is tailored, which means coordination across architecture, engineering, legal, and production teams is critical.

Business Need

Despite the company’s rapid growth and strong brand presence, the internal workflow was still handled through email threads, spreadsheets, and WhatsApp messages. This led to challenges such as:

  • No centralized lead management across platforms
  • Missed follow-ups with interested buyers
  • Lack of visibility into which project was at what stage
  • Repetitive document creation for contracts and specifications
  • No insights into team performance or sales trends

Nu Tiny House needed a solution that fit their operation, not a generic CRM tool with unnecessary complexity.

Our Solution

Prome Solutions delivered a fully customized CRM platform, designed from scratch to match Nu Tiny House’s sales and production process.

  • Lead capture from the website flows directly into the CRM, auto-creating client profiles with their selected model and location
  • A clear pipeline system tracks each stage of the journey, from inquiry to delivery
  • Automated document generation lets the team create contracts, estimates, and technical briefs in one click
  • Dynamic pricing tools support quick and accurate quoting, including options and customizations
  • Each department has role-based access, so architects, logistics, and sales only see what they need
  • A dashboard offers real-time visibility into deals, response time, conversion rates, and more

The entire platform was built using modern technologies, with performance and simplicity at its core.

Result

  • Average response time dropped from 48 hours to under 6
  • Team efficiency improved by 40 percent
  • Lead loss reduced to zero, with every inquiry captured and tracked
  • Sales and communication processes became more consistent and professional
  • The company is now positioned to scale across borders without increasing its administrative overhead

What started as a need to organize inquiries became a transformative step in Nu Tiny House’s growth. Today, they operate with the same structure and reliability in their back office as they do in the homes they build.